Jake Britner
PRINCE2 Practitioner | Strategic Project Leader | Digital Transformation Expert
Available for New Opportunities | Manchester, UK | Currently at PHMG
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PRINCE2 Practitioner | Strategic Project Leader | Digital Transformation Expert
Available for New Opportunities | Manchester, UK | Currently at PHMG
Hi there! I'm a natural problem-solver who loves turning complex challenges into smooth-running solutions. Armed with my PRINCE2 certification and a knack for bringing people together, I thrive on making projects happen and keeping everyone smiling along the way. Whether I'm managing accounts, coordinating with stakeholders, or optimizing operations, I bring a calm and friendly approach to every situation. Think of me as your go-to person for getting things done while keeping cool under pressure!
Certified PRINCE2 Practitioner with extensive experience in structured project management, risk management, and quality assurance across diverse industries.
Extensive experience in implementing and managing Microsoft Dynamics solutions to enhance business processes and drive digital transformation.
Experienced in leading change management initiatives, ensuring smooth transitions and stakeholder buy-in during organizational transformations.
Proficient in MS Project, Jira, Confluence, Trello, and advanced Excel. Experience with digital transformation initiatives and process optimization.
Strong leadership and communication skills with experience managing diverse teams, stakeholder engagement, and cross-departmental collaboration.
Data-driven approach to project management with expertise in KPI tracking, performance metrics, and continuous improvement methodologies.
Owning an extensive client portfolio and ensuring satisfaction through effective project delivery and relationship management. Collaborating with cross-functional teams to drive business growth and enhance service offerings.
Managed and fostered new restaurant partnerships across Birmingham, Coventry, Manchester. Analyzed performance data, optimized revenue, coordinated cross-functional teams using Jira, Asana, Zendesk.
Provided customer support exceeding KPIs. Managed accounts, conducted KYC/EDD compliance checks, investigated AML risks. Completed Anti-Money Laundering certification.
Certified in structured project management methodology
Advanced certification for adaptive project management
Political Science and International Relations. University of Birmingham
Certified in Anti-Money Laundering practices